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10:01:05 AM EDT - Friday, April 28, 2017U.S. Stock Markets close in 5 hours and 58 minutes.
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    Help
  1. What is FRT Express?
  2. How much is the service?
  3. Are the stocks listed in realtime or delayed?
  4. Which exchanges are covered?
  5. The pages look very plain - why is this?
  6. Why do I have to sign up for FreeRealTime when all I want is FRT Express?
  7. When will my credit card be billed?
  8. How do I contact you?


  9. Help - Using Watchlists
  10. What is a watchlist?
  11. How many watchlists can I have?
  12. How many symbols can I have? symbols per Watchlist?
  13. How can I add symbols to my watchlist?
  14. How can I remove symbols from my watchlist?
  15. How can I view my watchlist data?
  16. How can I edit my watchlist data?
  17. How can I change my watchlist names?
  18. How can I sort my watchlist columns?
  19. Tips for using watchlists?


  20. Help - Entering Symbols
  21. How can find the correct symbol for a specific security?
  22. What indexes do I have the ability to track?
  23. How can I track preferred stocks?
  24. How can I track options symbols?


  25. Help - Portfolio Tracker
  26. What is the difference between a watchlist and the portfolio tracker?
  27. How many portfolios can I have, and how many securities can I have in each?
  28. Is the data realtime or delayed?
  29. What do the various fields mean?
  30. How can I start the Portfolio Tracker? How do I create a new portfolio?
  31. How do I enter a new transaction for a new stock?
  32. How do I enter a new transaction for a stock I already own?
  33. How can I get greater detail into the historical transactions of my portfolio?
  34. I made a mistake when I entered a transaction - how can I fix it?
  35. How can I delete an entire portfolio?
  36. How do I manually change my cash position?
  37. What affects my cash position?
  38. I just sold all my stock in a company, for a profit, but my Total $ Return doesn't reflect it! What's going on?
  39. How do I short a stock?


  40. Help - Additional Features
  41. How can I receive a Daily Email Summary of my watchlists?
  42. How can I export my watchlist data to a spreadsheet?
  43. How can I auto-refresh the watchlist pages?
  44. How do I use the charts?


  45. Help - Streaming Tools
  46. Why can't I launch the Streaming Tools (i.e. SectorWatch, MarketMap, MarketPulse)?


  47. Help - Wireless Access
  48. Can I access FRT Express using a wireless device?
  49. What features can I access with a wireless device?

    Help

  1. What is FRT Express?
  2. [Back to Top]
    FRT Express is our flagship subscription service. Features include:
    • real-time market data (i.e. stock quotes, time and sales)
    • multiple watchlists for tracking different portfolios of stocks and options
    • additional content (i.e. News, Insight, Conference Calls, Most Actives)
    • streaming tools such as SectorWatch, MarketMap and MarketPulse

    Click here for a complete list of features available with FRT Express.
    Click here to compare FRT Express with other products from FreeRealTime.com.
    Click here to compare FRT Express with similar competitive products.
  3. How much is the service?
  4. [Back to Top]
    It depends on how often you wish to be charged in advance:
    • $13.95 every month
    • $38.36 every quarter (equivalent to $12.78 per month)
    • $139.50 every year (equivalent to $11.62 per month, or 2 free months compared to monthly subscription)

    Note that the above prices include exchange fees. You do not have to pay any extra fees.
  5. Are the stocks listed in realtime or delayed?
  6. [Back to Top]
    In FRT Express, all stock quotes, as well as Time&Sales data, are listed in real-time. Options data is delayed.
  7. Which exchanges are covered?
  8. [Back to Top]
    FRT Express provides coverage for the following exchanges:
    • NASDAQ
    • NYSE (New York Stock Exchange)
    • AMEX (American Exchange)
    • OPRA (Options Price Reporting Authority)
  9. The pages look very plain - why is this?
  10. [Back to Top]
    To speed up the responsiveness of the site, we decided to remove almost all fonts and formatting to keep the page sizes down. You will notice a markedly quicker site, even if it looks a little simpler. Additionally, the FRT Express pages will not display any pop-up ads.
  11. Why do I have to sign up for FreeRealTime when all I want is FRT Express?
  12. [Back to Top]
    FreeRealTime is the main site that branches into many others, including FRT Express. By registering with FreeRealTime once, it becomes much easier to sign up for and access the other services without having to fill in your registration data again.
  13. When will my credit card be billed?
  14. [Back to Top]
    Your credit card will be billed 7 days after you have signed up for FRT Express, and on each successive billing period. You may cancel at anytime by sending an email (see below).
  15. How do I contact you?
  16. [Back to Top]
    Via our FRT Express priority email: FRTExpress@corp.freerealtime.com

    Help - Using Watchlists

  17. What is a watchlist?
  18. [Back to Top]
    A watchlist is a collection of stock and options symbols, much like a portfolio. The watchlists and their corresponding stock and option symbols are displayed at the top of every FRT Express page.

    To view the data for all the symbols in a particular watchlist, click on the name of the watchlist - or for data for an individual quote, just click on the symbol name. Either way, viewing the entire watchlist or an individual quote is just a click away!

    Each symbol displayed will also contain additional data such as the Last Price, Change, Bid, Ask, and Volume. Additional links are provided for viewing detailed Quote data, Time&Sales data, Options, Charts, News and Message Boards.
  19. How many watchlists can I have?
  20. [Back to Top]
    You can have as little as 1 watchlist or as many as 10 watchlists. However, it is recommended that you keep the number of watchlists down to a manageable amount, say 5 or 6, to maximize the viewing area on the rest of the page since the watchlists and it's corresponding symbols are displayed at the top of every page.
  21. How many symbols can I have? symbols per Watchlist?
  22. [Back to Top]
    You can add as many as 2000 characters across all watchlists, which equates to about 300 - 400 symbols total. All of these symbols can be added to a single watchlist, however only the first 50 symbols in each watchlist will be displayed when clicking on the watchlist name. The remaining symbols can still be viewed via a single-click at the top of every page.
  23. How can I add symbols to my watchlist?
  24. [Back to Top]
    While viewing data on a specific stock or option symbol, simply click on the "Add to Watchlist" link at the end of the symbol-specific links. The symbol will be added to the first watchlist by default, although this may be changed on the Edit Watchlist page by selecting the "When symbols are added through the site, add them to this watchlist" option.

    Alternatively, click on the Edit Watchlist link near the top left of the FRT Express page, and manually type in the stock and options symbols on the Edit Watchlist page.

    Note that a symbol may only be listed once accross all watchlists.
  25. How can I remove symbols from my watchlist?
  26. [Back to Top]
    While viewing data on a specific stock or option symbol, simply click on the "Remove from Watchlist" link at the end of the symbol-specific links. This link will only appear if the symbol already exists in one of the watchlists. Since the same symbol may exist on multiple watchlists, clicking on the "Remove from Watchlist" link does not remove all occurences of the symbol accross all watchlists. The actual symbol in the particular watchlist is highlighted in bold near the top of the FRT Express page where the watchlists and sybmols are listed.

    Alternatively, click on the Edit Watchlist link near the top left of the FRT Express page, and manually remove the appropriate stock and options symbols on the Edit Watchlist page.
  27. How can I view my watchlist data?
  28. [Back to Top]
    After adding some symbols to your watchlists, you can click on the "View Watchlist" link near the top left of the page. This link will display the first 50 symbols out of ALL your watchlists (including watchlist titles), so it's a good idea to place your most important watchlists/symbols near the top.

    Altenatively, you can click on the individual watchlist title to view the data for just the symbols in that watchlist. The first 50 symbols in this watchlist are then displayed.

    Note that you can also click on any individual symbol that is listed in any of the watchlists. This will display detailed quote data for the symbol, followed by all the symbols for that watchlist.
  29. How can I edit my watchlist data?
  30. [Back to Top]
    Simply click on the Edit Watchlist link near the top left of the FRT Express page. By default, the Edit Watchlist page allows you to enter symbols and preferences for a single watchlist. To add additional watchlists, click on the "Add More Empty Watchlists" button. The following fields are available for each watchlist:

    • Title. Enter a name in the small text-box. This will be the name of the watchlist.

    • Symbols. Enter stock and option symbols in the larget text-box. Separate each one by spaces (or by hitting Enter or Return). As previously mentioned, it is recommended to keep the number of symbols per watchlist below 50, so that you may view them all in at the same time when you view the watchlist. Feel free to order your stock symbols in a way that makes sense to you, as the order will be retained (see below).

    • Default Watchlist. Click on this option to select your one default watchlist. This will ensure that symbols added via the "Add to Watchlist" link will be added to this default watchlist. Note that the "Add to Watchlist" link appears after you've manually typed in a stock symbol (or searched for it) and are viewing its detailed data (i.e. quotes, charts). If you don't select a default, the symbols will be added to the last watchlist.

    • Symbol Sort Order. Click on this option if you want the symbols to be sorted alphabetically when you save your watchlist, Warning: This will permanently sort your watchlist sybmols in alphabetical order, and your original ordering as entered will not be preserved. If the original order is important to you, do not select this checkbox! (Note that you do have the option to temporarily sort the watchlist symbols by any field, including symbol, when viewing the watchlist data - see further below for temporary sorting of watchlist date).

    • Watchlist Ordering. If you decide you want to reorder the watchlists themselves, you can use the "Move Up" or "Move Down" buttons appropriately. If you want to move a watchlist a number of "steps" in either direction, first select how many steps to jump by using the number pull-down beside the button, and then click the button indicating which direction you want to move it.

    • Deleting a Watchlist. To permanently delete an entire watchlist, first select the checkbox beside between the "Delete this Watchlist" button and the "Yes" label, and then click the "Delete this watchlist" button. Both these actions are required to prevent an accidental watchlist deletion.

    If you make a mistake at any time, you can click "Cancel" to exit back to the "View Watchlist" page without changing your watchlists.

    Once you're done adding, removing, or reordering your watchlists, click on the "Save My Watchlist" button. You'll then be taken to the "View Watchlist" page with your new watchlists presented to you.
  31. How can I change my watchlist names?
  32. [Back to Top]
    Simply click on the "Edit Watchlist" link near the top left of the FRT Express page, and type in the title for each watchlist in the "Watchlist Title" text-box. Use meaningful titles to help categorize your symbols (i.e. "My Stocks", "Hot Picks", "Just Watching"). To then view the quotes for a particular watchlist, just click on the watchlist title.
  33. How can I sort my watchlist columns?
  34. [Back to Top]
    When viewing your watchlists, you may temporarily sort the columns simply by clicking on the column headers.

    The first time you click on a column header (eg. "Change"), it will sort the list in ascending order (lowest to highest). You will also see a small arrow indicating the direction that the numbers increase. You can click the same column again to reverse the order (descending). Each click toggles this behavior. The one exception is the "Symbol" column - normally the watchlist is listed in the order you entered them the first time (or added them individually). The first click sorts them alphabetically in ascending order (A-Z), but the second click will return to your original order (ie. NOT descending).

    Note that the sorting methods described here are temporary, meaning that the ordering is not preserved if you click away from the watchlist views. Upon returning to the watchlist views, the ordering will be by symbol as entered in the Edit Watchlist page. Just click on the column name you wish to sort it by again.

    To permanently view your watchlist symbols in sorted order by symbol, click on the Edit Watchlist link and select the "Permanently sort this watchlist alphabetically when it is saved " option.
  35. Tips for using watchlists?
  36. [Back to Top]
    Split your large watchlists into several smaller ones. For example, you may want to track indices, stocks, and options separately. Or perhaps group similar industry stocks together. Also, for performance reasons, we can only display the first 50 stocks out of any watchlist. But if you wish to track more than 50, you'd have to manually click each stock to see how it's performing. By breaking them up into groups of less than 50, you can click on each watchlist title to get the data for those symbols.

    Watchlist titles and symbols can only contain letters, numbers, and a few special characters (+ - . @). Anything else will be removed when you save it.

    Keep your most-important to track symbols near the top, as only the first 50 stocks out of all your watchlists will be displayed when you click the "View Watchlist" link.

    Help - Entering Symbols

  37. How can find the correct symbol for a specific security?
  38. [Back to Top]
    Simply click on the "Symbol Search" link near the top left of the FRT Express page. This will display the Ticker Symbol Search page. Enter the partial name of the security/company you are searching for, and click on the Search button. A list of matches is then displayed, along with the symbol.
  39. What indexes do I have the ability to track?
  40. [Back to Top]
    FRT Express provides the ability to track various indices in the real-time watchlists. Some of the more popular indices are listed below:

    Exchange or Index Symbol
    Dow Jones Industrial Average INDU.X
    Dow Jones Transport Average TRAN.X
    Dow Jones Utilities Average UTIL.X
    NASDAQ Composite COMPX
    NASDAQ 100 NDX.X
    S&P 500 INX.X
    S&P 100 OEX.X
    Russell 2000 RUO.X.X
    Russell 1000 RLG.X.X
    NYSE Composite NYA.X.X
    10-Year Bond TYO10.X
    30-Year Bond TYO30.X
    Volatility Index VIX.X
    Semiconductor Index SOX.X
    Internet Index IIX.X.X
    PHLX Gold & Silver Index XAU.X.X

    To view a complete list of indices, do a Symbol Search on "index". This will display all trackable indices, along with their symbols. This includes the aforementioned indices, country and industry specifc indexes, as well as Exchange Traded Funds (ETFs) such as iShares and HOLDRs.

    Note that the 10-Year (TYO10.X) and 30-Year (TYO30.X) Bond quotes will be off by one decimal point when using the symbols.

  41. How can I track preferred stocks?
  42. [Back to Top]
    Preferred stocks symbols are typically prefixed with a "-". For example, the symbol for Alcoa is "AA", and the symbol for Alcoa Preferreds is "AA-".

    To determine if a particular company trades preferred stocks, do a Symbol Search on the company name (i.e. "alcoa"). The results from the Symbol Search will display all securities related to the company, including preferred stocks.

    To view a list of preferred stocks, do a Symbol Search on "PF". Since most preferred stock names contain the word "PF", this will display most securities that provide preferred stocks.

  43. How can I track options symbols?
  44. [Back to Top]
    To view the options available for a particular stock, click on the Options link when viewing data on a particular stock. For example, when viewing quote data for INTC, the quote box is displayed. Just above the quote box are links that provide additional information on the stock being viewed (i.e. Quote, Time&Sales, Options, News, Charts, etc.).

    Click on the Options link, and this will display the Option Chain for the most recent month. Option Chains for all available months may also be viewed by clicking on the specific month/year, or the Show All link to display the complete Option Chain for the stock being viewed.

    For example, while viewing the Option Chain for INTC Jan 2006, the individual Calls and Puts are displayed. To view details for a particular option (i.e. bid/ask, open interest, volume), click on the options symbol (i.e. WNL_AH is the symbol for the INTC Jan 2006 $45 Call). You may simply add the options symbol being displayed by clicking on the "Add to WatchList" link just above the quote box.

    Alternatively, to enter an option symbol directly, you'll need three pieces of information:

    1. Option Root symbol
    2. Option Month Code
    3. Option Strike Price Code

    For example, the option symbol for the INTC Jan 2006 $45 Call is WNL_AH. WNL is the Option Root symbol, A is the Month code, and H is the Strick Price code.

    Option Root symbols are specific to each option, and can be found by viewing the Option Chains for a particular stock symbol, as describe above.

    Option Month Codes are displayed below:

    Month Call Put
    January A M
    February B N
    March C O
    April D P
    May E Q
    June F R
    July G S
    August H T
    September I U
    October J V
    November K W
    December L X

    Option Strike Price Codes are displayed below:

    Call Put
    5 A
    10 B
    15 C
    20 D
    25 E
    30 F
    35 G
    40 H
    45 I
    50 J
    55 K
    60 L
    65 M
    70 N
    75 O
    80 P
    85 Q
    90 R
    95 S
    100 T
    7 U
    12 V
    17 W
    22 X
    27 Y
    32 Z

    Help - Portfolio Tracker

  45. What is the difference between a watchlist and the portfolio tracker?
  46. [Back to Top]
    The watchlist feature is used for simple tracking of securities that you're interested in - you merely enter the stock symbols, and can then view the daily movement for the stocks in your watchlists.

    The Portfolio Tracker is a more sophisticated method of tracking historical transactions for stocks you own. It keeps track of each purchase and sale of stock, and presents you with both a DAILY and TOTAL dollar gain or loss for each of your portfolios. The TOTAL percentage return for each of your portfolios is also provided.

  47. How many portfolios can I have, and how many securities can I have in each?
  48. [Back to Top]
    You can have up to 10 different portfolios, each with up to 75 different securities.
  49. Is the data realtime or delayed?
  50. [Back to Top]
    For the FRT Express product, stock data is displayed in real-time and is direct from the exchanges. For just the basic freerealtime site, the data is delayed at least 15 minutes.
  51. What do the various fields mean?
  52. [Back to Top]
    For each symbol in your portfolios, the usual fields are listed (Stock Symbol, Company Name, Last Trade, and Today's Dollar and Percent Change), as well as these unique to the portfolio tracker:
    • No. of Shares - the number of shares of this security you currently own
    • Current $ Value - the current total value of those shares (shares x last trade)
    • Today's $ Chg. - the dollar change in value for today (shares x change)
    • Portfolio $ Gain/Loss (%) - this is the value amount for the entire history of this stock while you've owned it, including any subsequent trades you may have made while holding it.
    Additionally, below each portfolio is a summary of how it has performed:
    • Cash Position - This is how much money you currently have available for trading in your account. It will get subtracted from any time you enter a buy transaction, and added to any time you enter a sell transaction.
    • Total $ Value - This is the current value of your entire portfolio (the sum of all the Current $ Values)
    • Total Cost Basis - This is how much it has cost you to own the stock in the portfolio, including any commisions paid or monies earned.
    • Total Today $ Chg. - This is how much the entire portfolio has changed in value today (sum of all the Today's $ Chg.)
    • Total $ Return - This is how much you have earned or gained, including commisions and all trade transactions you've made.
    • Total % Return - This is just the same as the $ Return, only expressed as a percentage of the total amount you've invested.
  53. How can I start the Portfolio Tracker? How do I create a new portfolio?
  54. [Back to Top]
    To start the Portfolio Manager in FRT Express, click on the "Portfolio Tracker" link situated beside the Watchlist and Symbol Search links. This will display the Portfolio Tracker data just below the watchlist symbols.

    To create a new portfolio, click on the "Create Portfolio" link (this is also the same screen you are presented with the first time you use the portfolio tracker). Enter a unique portfolio name, an optional starting "cash position" (the current cash balance in your trading account), and the stock symbols which you currently own, separated by spaces. Alternatively, you can check the "import from watchlist" box to import all of your watchlist stocks into this newly created portfolio. Finally click the "Create Portfolio" box to continue.

    Now you can enter in the price you bought the stocks at, number of shares, the date the transactions occured, and the brokerage commission. This will set up your portfolio with a base starting position from which you can later alter as you perform trades. Optionally, you can leave this info blank, and it will fill in transactions at the current price with no shares - you can modify this at any time later by clicking on each stock's "View/Edit History" link.

  55. How do I enter a new transaction for a new stock?
  56. [Back to Top]
    If you've just purchased some shares in a new security, and want to track it in one of your portfolios, you must first select the portfolio you wish to add it to by clicking "View <portfolio_name>" (where portfolio_name is the name of the portfolio you want to add this to).

    You'll then notice a sub-menu beside or below the portfolio's name that opens up. Click the "Enter Trans" link in this sub-menu. You can then enter in the stock symbol, number of shares, price per share you paid, and the brokerage commision. After clicking "Add Transaction", the stock is now a part of this portfolio.

  57. How do I enter a new transaction for a stock I already own?
  58. [Back to Top]
    When viewing your portfolio, each symbol has a series of links to the far-right. Look for the stock that you wish to enter a new transactions (buy or sell), and click it's "Enter Trans." link. Then enter in the type of transaction, number of shares, price, and commision as before.
  59. How can I get greater detail into the historical transactions of my portfolio?
  60. [Back to Top]
    There are two ways:
    1. If you wish to view all of the transactions for a given portfolio, first make sure you're viewing just that one portfolio (and not all of them) by clicking on "View <portfolio_name>", and then click Trans. History. You will be shown a list of all of the transaction performed for this portfolio, plus the net cash in/outflow.
    2. If you wish to only view the transactions for a single security in your portfolio, click the "View/Edit History" link to the far-right of that securtiy while viewing the portfolio. It will show the same list as above, but only for that one stock symbol.
  61. I made a mistake when I entered a transaction - how can I fix it?
  62. [Back to Top]
    You can change any historical transaction, or delete them outright, by selecting the "View/Edit History" for that stock while viewing the portfolio. Two links are presented on the far-right: "Delete" and "Edit". Editing or deleting the transaction will remove it entirely from the list, which will affect your portfolio values appropriately.
  63. How can I delete an entire portfolio?
  64. [Back to Top]
    First "View" only that portfolio, so that the sub-menu appears, and then select "Delete Portfolio". A confirmation page will appear to prevent accidental deletion. Be advised that this is irreversible - all transactions that you have entered into that portfolio will be forever erased!
  65. How do I manually change my cash position?
  66. [Back to Top]
    Each portfolio maintains a cash position value, which is an optional field to keep track of how much cash you have on hand. To the far-right of the cash position, under the "Links" header, is an "Edit" link which will allow you to manually adjust that portfolio's cash.
  67. What affects my cash position?
  68. [Back to Top]
    Any time you buy, sell, short or cover a short, your cash position will reflect the inflow or outflow of cash. When you buy or cover, your cash will drop by the value of the transaction (plus optional commision). When you sell or short, your cash will rise by the value of the transaction.

    Note that there is one exception to this rule: when you are first creating a portfolio, the very first transaction you enter in "step 2" of that process will not affect your cash position, as it's assumed you're entering the portfolio entries from an existing portfolio with your broker. If this is not the case, be sure to manually modify the cash position appropriately as stated above.

  69. I just sold all my stock in a company, for a profit, but my Total $ Return doesn't reflect it! What's going on?
  70. [Back to Top]
    The Total $ Value, Total Cost Basis, Total $ Return, and Total % Return fields only reflect stocks which you presently hold. It does not reflect historical transactions. So once you've bought and then sold a stock in its entirety, the only reflection of this will be in your cash position (as well as when viewing your portfolio's historical transactions).
  71. How do I short a stock?
  72. [Back to Top]
    Shorting a stock means that your are temporarily borrowing stock through your broker to sell it, before you actually own it. The idea is to then buy the stock at a lower price later on. In essence, you're betting that it will go down in value. Please refer to other online sources or books for a more detailed discussion on the pros and cons (and risks) of shorting stocks.

    When you enter a Short transaction in the Portfolio Tracker, it will show a negative number of shares (since you've just sold shares you don't actually own). Likewise, your cash position will have a positive inflow of money. Then as the stock value decreases, your gains increase, and vice versa.

    The opposite transaction for a Short sale is to Cover your Short, which means you are now buying the stock that you borrowed for the initial sale. So your cash position will go down by the value of the purchase.

    The Total $ Value, Total Cost Basis, and Total $ and % Return fields may seem strange at first when you mix and match Short sales with regular Buys/Sells, due to the reversal of order between them. But this is a natural mathematical occurence. To help keep it straight, you may opt to keep your Short sales in their own portfolio.


    Help - Additional Features

  73. How can I receive a Daily Email Summary of my watchlists?
  74. [Back to Top]
    Click on the Edit Watchlist link near the top left of the FRT Express page. Scroll down past the "Edit or Setup your WatchLists" section. Near the bottom of the page is a checkbox to have the FRT Daily Email Summary emailed to you. Simply click on the checkbox to ensure that it is seleted. You can optionally select the email format you'd prefer: HTML or Text.

    The FRT Daily Summary is an email that is sent daily shortly after market close, and includes the closing indices and prices of the the stocks in your watchlist. Note that only the first 50 stocks in the watchlist are included in the email.

  75. How can I export my watchlist data to a spreadsheet?
  76. [Back to Top]
    Click on the View Watchlist link near the top left of the FRT Express page. Just above the watchlist data is an "export data" link. Click on the "export data" link, and a window will be displayed asking you to Open or Save the file to your computer.

    If you select Save, a "Save As" window is displayed with a default file name of Watchlist-YYYY-MM-DD.csv (i.e. Watchlist-2004-04-16.csv). If you select Open, an Excel window is displayed that contains the watchlist data.

  77. How can I auto-refresh the watchlist pages?
  78. [Back to Top]
    Click on the View Watchlist link near the top left of the FRT Express page. Just above the watchlist data is an "Auto-Refresh Watchlist Pop-up" link. Click on this link and a new window is displayed that contains the watchlist data. This new mini-window displays the watchlist data in a compressed format, and allows you to conveniently view your watchlist. This window is automatically updated every minute.

    By aligning the pop-up window to the left of the FRT Express window, you can simply click on the symbols in the pop-up window and have the quote data displayed in the FRT Express window.

    Note the "Auto-Refresh Indices Pop-up link" found just below the "Auto-Refresh Watchlist Pop-up" link. Clicking on this link will pop-up a new window that contains the charts for the DJIA, Nasdaq Composite, and S&P 500 Indices. This window is automatically updated every minute as well.

    Note that you must disable your browser pop-up blocker to allow the FRT watchlist / indices auto-refresh pop-up windows to operate:

    • If you're running Internet Explorer with the Google Toolbar, simply click on the Options link and disable the Popup Blocker option in the Accessories section.
    • If you're running Mozilla, click on Privacy&Security in the Preferences window, then click on Popup Windows, and deselect the "Block unrequested popup windows" checkbox or click on the "Allowed Sites" box and add "www.freerealtime.com" to the list of "Allowed Web Sites".
    • If you're running Mozilla Firefox, click on Web Features in the Options window, then deselect the "Block Popup Windows" or click on the "Add Site" box and add "www.freerealtime.com" to the list of allowed web sites.
  79. How do I use the charts?
  80. [Back to Top]
    Help - Streaming Tools

  81. Why can't I launch the Streaming Tools (i.e. SectorWatch, MarketMap, MarketPulse)?
  82. [Back to Top]
    You may not have the latest Java Virtual Machine (JVM) installed on your computer. To download the latest JVM, click on http://www.java.com, and the click on the Download link to install and run the Java Plugin. You may need to restart your computer after the installation is complete.

    Note that the use of a pop-up blocker may also affect the lauching of these streaming tools. Please refer to the previous response for hints on disabling pop-up blockers.


    Help - Wireless Access

  83. Can I access FRT Express using a wireless device?
  84. [Back to Top]
    Yes, we have a scaled-down version of FRT Express for wireless devices. If you have a WAP-enabled device (such as most modern wireless phones), and are subscribed for wireless data access with your provider, you can go to this address: wap.freerealtime.com.

    Then you can log in with your Express username and password, and get realtime access to your watchlist and other quotes.

    Unfortunately, each phone and provider has a different method of allowing you access to arbitrary WAP sites, so we are unable to provide more detailed instructions. Please contact your wireless provider for more information.
  85. What features can I access with a wireless device?
  86. [Back to Top]
    You can access the following on your WAP-enabled device, after logging in:
    1. real-time quotes for any security
    2. view your Watchlist in real-time
    3. view a market snapshot of various major indices
    4. view market movers, such as dollar and percentage gainers/losers



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